All rentals will come with a UPS return label for the return of your unit(s). Please make sure you keep all the original packaging materials to avoid any damages upon return. Items returned with damage due to incorrect packaging or technique will be subject to damage fees.
Rentals are due to ship out the next business day after your event ends (or your rental period).
- Venue - Many venues or locations have daily UPS pickups. Check with them to see if there is a place for you to place the box(es) for pickup. Also check with the venue as they might charge a fee.
- UPS Store - Packages can be brought to any local UPS Store.
- UPS Pickup - If none of the options above work for you, let us know so we can schedule a UPS pickup for a specific location. A fee will occur for scheduling a pickup via UPS.